Privacy Policy
Effective Date: January 1st, 2010
Introduction
At Ever and Green Federal Credit Union ("we," "us," "our"), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal and financial information. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect various types of personal information to provide and improve our financial services. This includes:
  • Personal Identifiers: Name, address, phone number, email, date of birth, Social Security Number (SSN), and government-issued identification.
  • Account Information: Account numbers, transaction history, balances, and payment details.
  • Financial Information: Income details, credit scores, employment information, and loan history.
  • Device and Online Activity: IP address, browser type, device details, and online activity when accessing our website or mobile applications.

2. How We Use Your Information
We use your information for the following purposes:

  • To verify your identity and manage your account.
  • To process transactions and provide financial services.
  • To detect and prevent fraud, unauthorized transactions, and security threats.
  • To comply with legal and regulatory requirements.
  • To communicate with you regarding account updates, promotions, and customer support.
  • To improve our products, services, and digital platforms.

3. How We Share Your Information
We do not sell your personal information. However, we may share your information under the following circumstances:

  • With Service Providers: Third-party vendors assisting in account management, fraud prevention, payment processing, and other essential services.
  • With Affiliates and Business Partners: For joint marketing initiatives or other approved financial services.
  • For Legal and Compliance Reasons: When required by law, court orders, or regulatory authorities.
  • With Your Consent: If you authorize us to share your information with specific entities or organizations.

4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data, including:

  • Encryption and secure access controls.
  • Regular system monitoring and security assessments.
  • Employee training on data privacy and security best practices.

Despite our best efforts, no security system is 100% secure. We encourage you to take precautions such as safeguarding your login credentials and monitoring your accounts for unauthorized activity.5. Your Privacy Choices and Rights
Depending on applicable laws, you may have the following rights:

  • Access and Correction: Request access to your personal information and correct inaccuracies.
  • Opt-Out of Marketing Communications: Manage your preferences for promotional messages.
  • Restrict Data Sharing: Limit the sharing of certain personal information where applicable.

To exercise any of these rights, please contact us using the information provided below.6. Third-Party Links and Services
Our website and mobile applications may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing personal information.
7. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will take immediate steps to delete the data.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Ever and Green Federal Credit Union
[Insert Address]
Phone: +16465425071
Email: info@evegrecun.com
Website: www.evegrecun.com
Thank you for trusting Ever and Green Federal Credit Union with your financial needs. We are committed to safeguarding your privacy and ensuring a secure banking experience.